ShipGenius SMS Opt-In Policy
Last updated: July 2026
ShipGenius LLC is a shipping and fulfillment platform. This policy describes how users of the ShipGenius application at lite.shipgeni.us consent to receive text messages from ShipGenius, what messages we send, and how users can get help or stop receiving messages.
Text Messages Are Optional
Consenting to receive text messages is not a requirement for using ShipGenius. It is not a condition of creating an account, of any purchase, or of access to any feature.
ShipGenius requires every account to have at least one two-factor authentication method, but SMS is only one of the methods a user may choose. The others are an authenticator app, email, sign-in with Google, a trusted device, and single-use recovery codes. A user may run their account indefinitely without ever providing a mobile phone number, and a user who has enabled SMS may remove it at any time and keep using ShipGenius with another method.
Program Description
ShipGenius sends one-time passcodes and account-security messages only to users who have chosen SMS as a verification method and entered their own mobile number in the ShipGenius app. Messages verify identity at sign-in, account creation, and account recovery; confirm changes to security settings; and alert users to unusual account activity.
ShipGenius does not send marketing, promotional, or advertising content from this number.
How Users Opt In
Consent to receive text messages is collected on a dedicated screen inside the authenticated ShipGenius application, separately from acceptance of our Terms of Service or Privacy Policy. A user opts in by taking all of the following actions themselves:
(A) Selecting SMS from the list of available two-factor authentication methods in their ShipGenius account settings. This selection is never pre-enabled — a user must actively choose it over the other available methods.
(B) Entering their own mobile phone number and checking an unchecked consent box that reads: “I agree to receive automated account-security text messages (SMS) from ShipGenius at the mobile number I entered above, including one-time verification codes, confirmations of changes to my security settings, and alerts about unusual activity on my account.”
(C) Confirming the number by submitting the one-time passcode sent to it. A number is only enrolled once this confirmation succeeds.
The same screen discloses, before the user submits, that consent is optional, that message frequency varies, that message and data rates may apply, and that the user can reply HELP for help or STOP to cancel.
Consent is never purchased, rented, or obtained from a third party, and phone numbers collected for messaging are never sold or shared with third parties for their own marketing purposes. ShipGenius also does not use these numbers for its own marketing, promotional, or advertising purposes through any channel — a number provided for verification is used only to deliver the account-security messages described in this policy. Users may remove SMS as a verification method at any time in their account settings, which ends all messages to that number.
Message Frequency
Message frequency varies and is driven entirely by the user's own activity. Messages are sent only in response to a sign-in attempt, an account-recovery request, a change to security settings, or unusual activity detected on the account.
Cost
ShipGenius does not charge for text messages. Message and data rates may apply depending on your mobile carrier and plan.
Help and Opting Out
Reply HELP to any message for help, or contact info@shipgeni.us.
Reply STOP to any message to cancel. After replying STOP you will receive one final message confirming that you have been unsubscribed, and no further messages will be sent to that number. You may also remove SMS as a verification method at any time from your ShipGenius account settings. Opting out of SMS does not close, suspend, or limit your account; you continue to use ShipGenius with any of the other verification methods listed above.
Privacy and Terms
Mobile phone numbers provided for verification are used only to deliver the messages described in this policy. For details on how ShipGenius handles your information, see our Privacy Policy and Terms and Conditions.
Contact
ShipGenius LLC — info@shipgeni.us — 385-444-7447