ShipGenius Terms and Conditions

These terms and conditions outline the rules and regulations for the use of ShipGenius LLC's services, accessible at lite.shipgeni.us.

By accessing this website and using our services, you agree to be bound by these terms and conditions. If you disagree with any part of the terms, you must not use our service.

Definitions

User - an end person/business who created an Account in ShipGenius with the intention of generating shipping labels.

Account – an agreement between the User and ShipGenius, the Account holds all information regarding payments, transactions, generated labels, personal information.

Service(s) – an option given to the User by ShipGenius to perform an action with the end goal being the generation of a shipping label.

Carrier – a connected third-party service providing shipping services via ground and air transport.

Agreement

This document serves as an agreement between you and ShipGenius LLC, a Utah based company. This agreement governs the use of any ShipGenius product in any medium.

You are only eligible to use our services if you are:

• (A) A legal United States resident

• (B) Are at least 18 years of age

• (C) Will only purchase labels if all products and items being sent are not federally illegal substances

• (D) Will comply with all applicable United State import, export and re-export laws. Will also comply with all substance laws, hazardous materials laws, and private Carrier rules.

• (E) Are legally allowed to enter a binding contract and accepted this agreement.

• (F) Hazmat (Hazardous Materials) rules and regulations will be linked anywhere a rate or ship option exists. It is your duty to know the limitations and restrictions of the items you are sending. ShipGenius is not liable for any incorrect information you have entered in regards to Hazmat materials.

• (G) in the event of a package being returned to due to incorrect information, you are responsible for the costs associated with that return. ShipGenius is not responsible for your interactions with the Carrier of the returned parcel.

Services and Description

ShipGenius LLC provides a platform for generating shipping labels from various carrier services. We facilitate shipping via UPS, USPS, DHL, Passport Global, DHL Express and FedEx. Individuals to pay using credit cards, bank accounts, while businesses may pay through an invoice sent to the main account holder for API requested packages and a credit card or bank account for web portal purchases. We provide third party services to rate and compare shipping services, purchase labels, view history, and manage your Account.

ShipGenius is an Intermediary Third-Party SaaS (software as a service) Provider

ShipGenius only serves as an intermediary between the customer and carrier services like USPS (United States Postal Service), UPS (United Parcel Service), DHL, DHL Express, Passport Global, and FedEx. We provide a platform to allow you to compare and purchase their services. We do not provide any shipping services, freight, or any transportation services.

ShipGenius displays service options from the carriers with information provided by the carriers. We do not sponsor any service and do not recommend specific services. It is up to the Account holder to decide the services required for their parcels.

ShipGenius Payments, Additional Charges

At ShipGenius, we use a third-party payment provider. Our provider encrypts and handles all data transactions for credit cards, ach, and invoice payments. Our provider is PCI compliant and follows all posted rules and regulations regarding the handling of sensitive data.

By using ShipGenius, you agree to pay for our Services at the time of the Service and agree to let us authorize your payment method. By submitting us your payment information, you agree to allow us to facilitate this information to our payment provider to process your payment.

As a user of ShipGenius, you are responsible for providing accurate, complete, and truthful information regarding payment methods submitted through our platform. Should any amounts become due in which your payment method has been denied, returned, or refused, ShipGenius reserves the right to charge you the applicable fee and expects payment within 14 total days of the new payment. If not paid after those 14 days, the charge will begin to accrue interest at 1.5% per week.

ShipGenius reserves the right to pass on any adjustments or additional fees charge by the carrier service up to 30 total days after we have received an adjustment for a label you created. These adjustments can be for these reasons. (A). Failure to provide accurate dimensional information including weight, length, width, height. (B). An inaccurate declared package value. (C). Deliveries on weekends, holidays. (D). Local customs charges and import taxes or duties. (E). Any other additional surcharge facilitated by a Carrier Service. In the event of an adjustment, we will attempt to charge the payment method used to pay for the original label. Please refer to the paragraph above for information on how these charges are handled.

Voiding a label in ShipGenius is the process of terminating a purchased shipping label. When a label is successfully voided, a full refund of the total label cost is issued with no associated fees. The ability to void a label is determined entirely by the Carrier's response. ShipGenius does not enforce any internal time limit. If the Carrier accepts the void request, the label will be canceled and refunded. If the Carrier denies the request, the label remains valid and is not eligible for refund.

ShipGenius provides an Account Balance limit authorized per shipper account. This balance is your allowed amount to accrue before we invoice you. These balances will be invoiced on a weekly schedule if the limit is not reached in the invoicing period.

ShipGenius reserves the right change our billing structure, prices, promotions, at any given time without notice. Any changes will be sent out in a communication email and posted on the homepage of ShipGenius.

Limitation of Liability

To the fullest extent permitted by law, ShipGenius LLC and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. ShipGenius is not liable for any damage, loss, or expense caused by errors in Carrier rates, service disruptions, misdeliveries, or the use or inability to use our Services. Your sole remedy for dissatisfaction is to stop using our Services.

Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranty of any kind. ShipGenius makes no guarantees that the Services will always be available, error-free, secure, or free of viruses or other harmful components. We do not guarantee the accuracy of rates or delivery times provided by Carriers and disclaim all warranties related to Carrier-provided services.

Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the State of Utah, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Davis County, Utah.

Right to Terminate / Suspended Accounts

We reserve the right to terminate or suspend any Account, with or without cause, at any time. This includes but is not limited to abuse, fraudulent use, violation of these Terms, or excessive chargebacks or disputes.

Indemnification Clause

You agree to defend, indemnify, and hold harmless ShipGenius LLC and its affiliates, directors, officers, and employees from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including attorney's fees) resulting from your use of the Services or violation of these Terms.

Modification to Terms

ShipGenius reserves the right to update these Terms at any time. Any changes will be posted on our website. Continued use of the Services after any updates constitutes your acceptance of the new Terms.

User Data Responsibility

You are solely responsible for the accuracy and legality of the data you submit, including shipment details, addresses, and product declarations. ShipGenius is not liable for any penalties, fines, or losses due to incorrect or fraudulent data submitted through our platform.

Proprietary Information

Our Websites, Services, and the software we use are proprietary and confidential. Our API is developed for the purposes of our Services.

UPS, the UPS brandmark, UPS Ready®, and the color brown are trademarks of United Parcel Service of America, Inc. All Rights Reserved.

By using our Services, you agree that you will not copy, duplicate, sell, or exploit our services in any way unless given explicit written consent by the ownership group of ShipGenius. Programmatic uses of our API not intended for the end goal of generating labels is prohibited.

With respect to any use of Sites or Content, and any derivative use of Sites or Content, any uses of data mining, web extraction, web scraping, robots, artificial intelligence scraping or similar data gathering and extraction tools are strictly prohibited. Any Web Scraping may result in immediate suspension or termination of your access to the Services, the Content or your Account.